Warranty Claim
VOODOO products are warranted to be free of defects in materials or workmanship from the day they ship.
Warranty is valid only with the order number and matching email address. The purchase of any VOODOO products via another vendor (retailer, web-shop) will not under any circumstances be covered by our warranty policy.
To make a warranty claim please contact us
Hockey Sticks - 6 Month Warranty
Our warranty for hockey sticks does not extend to damage from misuse, abuse, excessive or long-term usage. VOODOO reserves the right to assess if the damage was caused by a material or workmanship defect.
The hockey stick warranty does not cover paint chips, scratches, rattle sounds, vibrations, or loose grips. If your warranty claim mentions one of the issues above, we may request photos/videos to provide an assessment and a resolution.
If you break your hockey stick for any reason within 6 months from the date they ship, our stick replacement program entitles you to a 50% discount off the current retail price of a replacement for the same hockey stick unless specified otherwise by VOODOO. The offer is not valid with discontinued products.
Please submit a claim to take advantage of our Stick Replacement Program.
Bags & Protective Gear - 3 Month Warranty
Our warranty for bags and protective gear (Gloves, Shinguards) is valid only under normal usage. Protective gear prevents soft tissue injuries from contact with turf and reduces the impact with hockey sticks and balls, which may reduce (but not prevent) the risks of serious fractures. Big impacts on the protective gear may result in damage. Our warranty does not extend to damages resulting from high-intensity impacts.